Privacy policy

Hereby, S.C. Simex Development S.R.L. intends to inform the users that visit the “” website (hereinafter, the “ Website”) about the policy adopted in Personal Data Protection matters, by emphasizing its commitment and attention paid in reference to the protection of privacy for the Website’s visitors. Please read our Privacy Policy carefully, which applies when you access the Website and simply decide to browse it by using our services without purchasing any product, and when you decide to make purchases.

Furthermore, if you have not already done so, please read the www.IDASHOP.comWebsite’s Terms and conditions”, since they also enclose significant information on the security systems adopted by the Website.

Browsing the Website is free of charge and does not require any registration, except for some areas within which the user may freely and expressly provide us with some personal data in order to have access to specifically identified services (e.g. to register with IDASHOP, to subscribe to our newsletter or to request information through the “Contact us” section, etc.). If the user intends to provide us with his/her personal data to access other services, the same shall be expressly informed, pursuant to Regulation (EU) 679/2016 General Data Protection Regulation (the “Regulation”), with an indication (for instance) of the purposes and the modalities in which S.C. Simex Development S.R.L. uses the data, as well as his/her right to request, at any time, the deletion or update of the data.

Pursuant to and for the purposes of Article 13 of Regulation (EU) 679/2016 General Data Protection Regulation S.C. Simex Development S.R.L. Provides you with the following information.

Which categories of personal data we process

Generally, we collect your personal data directly from you, so you have control over the type of information you give us. For example, we get information from you as follows:

When you create an account, you submit: the email address, the first and last name;

When placing an order, you provide us with information such as the product you want, name and surname, delivery address, billing details, payment method, phone number, etc.

We can also provide you the opportunity to sign up on our website with your Facebook or Google account. If you choose one of these options, you will be redirected to a Facebook Admin / Google LLC page where they will inform you about your data transfer. You can view Facebook and Google privacy policies using the following links:

We may also collect and then process certain information about your behavior while visiting our website or using the smartphone application to personalize your online experience and provide tailored offers for your profile. We invite you to find out more details in this regard by consulting the section on the processing purposes below.

On our website we can store and collect information in cookies and similar technologies, according to the Cookie Policy.

We do not collect or otherwise process sensitive data included in the General Data Protection Regulation in special categories of personal data.

What are the purposes and basics of the data processing

We will use your personal data for the following purposes:

1. To Provide Services for your benefit

This general purpose may include, as appropriate, the following:

a) Creating and administering the account on the website;

b) Processing orders, including taking, validating, shipping and billing;

c) Solving cancellations or problems of any kind related to an order, to the goods or services purchased;

d) Return of the products according to the legal provisions;

e) Reimbursement of the value of the products according to the legal provisions;

Processing your data for these purposes is in most cases necessary for the conclusion and execution of a contract between IDA Shop and you. Certain processing underlying these purposes is also required by the applicable legislation, including tax and accounting legislation.

Your data will be disclosed to:

Payment management companies;

Product shipping and delivery companies;

Legal, tax and auditing experts.

How long do we keep your personal data

As a general rule, we will store your personal data as long as you have an account on our website. You may request us at any time to delete certain information or to close the account and we shall respond to these requests, subject to the preservation of certain information, including after the closure of the account, in situations where the applicable law or legitimate interests require it.

How do we protect the security of your personal data

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures, according to industry standards.

The transmission of your personal data is done using state-of-the-art encryption algorithms and stored on secure servers while ensuring data redundancy.