Orders and shipping
SHIPPING
Shipping is free of charge within 1500 km of Milan (±50 km).
You can find out if you qualify for free shipping using Google Maps.
The delivery of the products in the manufacturers'
stock is carried out by an international courier company.
For products in stock at the manufacturer, the delivery
takes between 7-14 business days.
For products not in
stock, the delivery time is at least 30 working days, depending on the
manufacturer.
At the time of sending your order,
you will receive an electronic confirmation containing details of the courier
company and the package number.
ORDER
The buyer can place orders by adding the
product(s) to the shopping cart and following the steps to enter the contact and
delivery details and select the payment method.
Adding a product to the shopping cart if the order is not
completed does not result in the registration of an order and, implicitly, the
automatic reservation of the product.
Once completed, the order details can be
checked both in the attachment of the confirmation message and in the Orders
section of the user account on our website.
By finishing the order, the buyer agrees that
all the data provided, necessary for the purchase process, is accurate,
complete and true.
Acceptance of the order occurs when the invoice
is issued.
Changing or Canceling Your Order:
If you change your mind and you do not want a
product you ordered anymore, or you want a product other than the one you ordered,
or you do not want any of the ordered products, please let us know within 24
hours.
Please note working days are Monday through
Friday during hours of business (11am to 5pm), exlcuding national holidays.
PURCHASE GUIDE
You can place your order online on our website
or by message.
View the product you want to purchase on the website,
check the colors, materials and prints available, if applicable, and click on
the "Add to Cart" button.
You can add as many
items as you like to your order.
Once you have selected all the products you want
to order, finish the order.
You can complete the order without creating an
account.
However, we advise you to create an account to check the order status and accelerate
future purchases.
After completing the first steps, namely choosing
the product and placing it in your shopping cart, fill out the delivery details,
select the desired payment method and, after reviewing the order, click on the
"Submit my order" button.
Within 24 hours at most, you will be contacted
by an
IDASHOP.com representative by e-mail or by phone to confirm
the order.